Question | Answer |
---|---|
What payment methods are accepted? | We accept credit/debit cards, PayPal, and Klarna |
What delivery options are available? | We offer standard delivery and express delivery. |
What is the delivery time? | Delivery time depends on the destination and the option chosen, but in general standard delivery takes 7-15 business days, while express delivery takes 3-7 business days. |
How can I track my order? | We will provide a tracking number once your order has been shipped. You can track your order through the courier's website. |
How can I return a product? | You can return a product within 100 days of receipt, provided it is new and unused. Please contact us for instructions on how to return. |
What are the product guarantees? | We offer a 12-month warranty on all of our products. If there are any problems, please contact us. |
How can I contact customer support? | You can contact our support team via email or using the contact form on our website. We will respond within 24 hours. |